Digital Product Policy

This page explains exactly what you get when you buy a guide from Boarding for Dinner, and how delivery, access and offline use work. It should be read alongside our Terms and Conditions and Refund and Returns Policy.

What you get

Every Boarding for Dinner guide is a digital, downloadable city guide, not a physical book and not a subscription. It includes curated restaurant, café and bakery recommendations, neighbourhood breakdowns, food maps and ready-made itineraries for the city you have chosen.

Delivery

There is nothing to ship, so there are no delivery times or postage costs. As soon as your payment is confirmed, you will receive an email with access to your guide, and it will also appear in the order history in your account on our site.

Accessing your guide

You can download your guide directly from the confirmation email. If you ever lose the email or need to download a guide again, contact us and we will help you get access – hi@boardingfordinner.com

Using your guide offline

Once you have downloaded a guide to your phone, tablet or laptop, it works completely offline. You do not need wifi or mobile data to use it while you are travelling.

Device and format compatibility

Guides are delivered as digital files that can be read on any phone, tablet or computer using a standard PDF reader or web browser. No special software or app is required.

Updates to guides

Restaurants and cities change, so we periodically refresh our guides. If we make an update to a guide you have already purchased, you will have access to the latest version at no extra cost, in the same place you originally downloaded it.

Personal use only

Your purchase gives you a personal licence to use the guide for your own travel planning. Guides may not be resold, redistributed or shared publicly, in line with our Terms and Conditions.

Trouble accessing a guide

If a file will not open, will not download, or seems incomplete, contact us at hi@boardingfordinner.com with your order details and we will sort it out for you.

Refunds

Our refund terms for digital guides are set out in our Refund and Returns Policy.

Questions

If you have any questions about how our digital guides work, email us at hi@boardingfordinner.com.